Alexa - A User's Guide

Voice assistants like her are in 100 million homes at the end of 2018 and that number’s predicted to double by 2020. From reports of her spontaneously laughing to sending a private family conversation to a random address book contact even the most tech-friendly people are finding her behaviour a little strange. These may be mistakes or malfunctions but they make us think - what else is going on behind the scenes? When journalists have investigated they've found communication happening between the speaker and the company at all times of day and night, even when it isn't being used by the owner.So, who's her boss, really?